Returns
Devices can be returned up to 30 days after the original date of purchase (the day payment was made for the item), under the following conditions:
- All original packaging is intact, undamaged, and included
- The device is unused (for altimeters, it must show 0 jumps have been made on the device)
- The device is undamaged (no scratches, dents, markings, chips, etc…)
- The device is being returned by the original purchaser
- The original proof of purchase (physical receipt or email) is included
To begin the return process, please go to the “Contact Us” page and send a message asking for return instructions and include the reason you want to return the item.