• Insight FCC, IC, CE Regulatory
• EU Declaration of Conformity – Insight

Stratos Regulatory Statements

• Stratos FCC, IC, CE Regulatory
• EU Declaration of Conformity – Stratos

Soundlink Regulatory Statements

Orbit Regulatory Statements

• Orbit FCC, IC, CE Regulatory
• EU Declaration of Conformity – Orbit

The post Regulatory Information first appeared on Deep and Steep - Skydiving Altimeters.

This Limited Warranty (“Warranty”) is provided by Deep and Steep LLC (“Company”) to the original purchaser (“Purchaser”) of  product produced by the Company (“Product”). This Warranty covers manufacturing defects in the Product for a period of one (1) year from the date of purchase, subject to the terms and conditions outlined below.  Products resold by Deep and Steep have a separate warranty, outlined on the product page and honored according to the original manufacturers recommendations.

Warranty Coverage:

Duration: This Warranty is valid for a period of one (1) year from the date of purchase by the original Purchaser.

Coverage: This Warranty covers manufacturing defects only, which are defined as defects resulting from faulty materials or workmanship during the manufacturing process of the Product.

Warranty Exclusions:

This Warranty does not cover the following:

Normal Wear and Tear: Damages or malfunctions due to normal wear and tear, including but not limited to scratches, scuffs, chips, cracks, or fading of the Product’s exterior.

Accidental or Intentional Damage: Any damage caused by accidents, misuse, abuse, neglect, unauthorized modifications, or alterations to the Product.

Loss or Theft: Loss, theft, or disappearance of the Product.

Failure to Follow Instructions: Damages resulting from failure to follow the Product’s user manual or instructions provided by the Company.

Warranty Claim Process:

If you believe your Product is covered by this Warranty due to a manufacturing defect, please follow these steps to initiate a warranty claim:

Contact the Company’s Customer Service department at support@deepandsteep.io to report the issue and obtain a Return Merchandise Authorization (RMA) number.

Package the Product securely to prevent further damage during shipping. Include a copy of your original proof of purchase and a detailed description of the defect.

Ship the Product, freight prepaid, to the address provided by Customer Service, along with the RMA number clearly marked on the package.

The Company will inspect the Product and determine if the defect is covered under this Warranty. If the defect is covered, the Company will, at its discretion, repair or replace the Product. In case of replacement, the Company will provide a product of equal or similar value.

The Company will cover the cost of return shipping for the repaired or replacement Product.

The post Warranty first appeared on Deep and Steep - Skydiving Altimeters.

This No Liability Statement (hereinafter referred to as the “Statement”) is issued by Deep and Steep LLC (hereinafter referred to as “Deep and Steep”) concerning the use of skydiving products manufactured and distributed by Deep and Steep. The use of these products involves inherent risks associated with skydiving activities, which are recognized as a potentially dangerous sport that can result in serious injury or death.

1. Acknowledgment of Risks: Users of the Deep and Steep skydiving products (hereinafter referred to as the “The Products”) acknowledge that skydiving is a high-risk activity that includes inherent dangers and uncertainties. These risks may include, but are not limited to, equipment failure, adverse weather conditions, parachute malfunctions, aircraft malfunctions, and the unpredictability of freefall.

2. No Reliance on The Products for Safety: Users expressly understand and agree that The Products are tools intended for informational and recreational purposes only. They are not to be solely relied upon for safety-critical decisions during a skydiving activity. Deep and Steep does not guarantee the accuracy, reliability, or suitability of The Products for any specific purpose, including safety-critical navigation or altitude monitoring.

3. Assumption of Risk: By using The Products, Users voluntarily assume all risks associated with skydiving activities, including the potential risks arising from the use of The Products. Users understand that any decisions made during skydiving should be based on a comprehensive assessment of all relevant factors and not solely on the information provided by The Products.

4. No Liability: Deep and Steep, its officers, employees, agents, and affiliates, hereby disclaim any and all liability for any claims, demands, losses, damages, injuries, or legal actions that may arise from the use of The Products, whether due to negligence, product defect, or any other cause.

5. No Warranty: Deep and Steep provides no warranties, express or implied, regarding the accuracy, fitness for a particular purpose, or safety of The Products. Users acknowledge that any data or information provided by The Products is subject to potential errors or inaccuracies.

6. Safety Training: Users are strongly encouraged to undergo proper skydiving training and certification from qualified instructors. It is the responsibility of each User to ensure their own safety by making informed decisions and exercising sound judgment during skydiving activities.

7. Indemnification: Users agree to indemnify and hold harmless Deep and Steep, its officers, employees, agents, and affiliates, from any claims, demands, or legal actions brought by third parties arising from the use of The Products.

8. Governing Law: This Statement is governed by and interpreted in accordance with the laws of the state of Florida, and any disputes related to its terms or use shall be subject to the exclusive jurisdiction of the courts located in the state of Florida.

By using The Products, Users acknowledge that they have read, understood, and agreed to this Statement, and they accept its terms and conditions. If Users do not agree with these terms, they should refrain from using The Products.

The post No Liability Statement first appeared on Deep and Steep - Skydiving Altimeters.

The post User Manual first appeared on Deep and Steep - Skydiving Altimeters.

Check your firmware version press the center button while on the clock screen, then navigate to System->Firmware. If your Stratos does not have this menu, you have older firmware. Read the directions below for instructions on how to find your firmware version.

First download the latest firmware file to your computer.

Current firmware version 1.03 and higher

1. From the clock screen, press the center button to open the menu. Navigate to System->Firmware
2. Follow the directions on screen to enter firmware update mode
3. Connect your device to the computer using a USB cable
4. Open your operating system’s file manager and look for a new USB drive
5. Copy the firmware file to this USB drive (it is the .UF2 you downloaded as the first step)
6. The device will automatically update the firmware and restart itself, showing the normal altimeter startup process and then the clock screen (this process only takes a couple of seconds)

Current firmware version 1.02 and prior

1. Record your total jump #. The firmware upgrade will reset this value to 0 and it will need to be configured again after the update.
2. From the clock screen, press the center button to open the menu. Navigate to System Info
3. Press the up button to view the firmware screen
4. Follow the directions on screen to enter firmware update mode
5. Connect your device to the computer using a USB cable
6. Open your operating system’s file manager and look for a new USB drive
7. Copy the firmware file to this USB drive (it is the .UF2 you downloaded as the first step)
8. The device will automatically update the firmware and restart itself, showing the normal altimeter startup process and then the clock screen (this process only takes a couple of seconds)

Change Log

Version v1.03

• New Feature: GPS link to stream location data to phone (for ATAK or other applications).
• Improvement: Allow showing negative altitude while on the ground.
• Improvement: Remove connect devices from memory after a device restart.
• Improvement: Show proper LZ distance units in the “recent jumps” device logbook.
• Improvement: Advanced altitude screen (canopy and freefall) uses larger font, improved layout.
• Improvement: Correctly store LZ Offset in the recent jump log.
• Improvement: Detect startup problems with GPS and reconfigure.
  

The post Stratos Firmware Update first appeared on Deep and Steep - Skydiving Altimeters.

Accuracy and Differing Altitudes Between Brands

Sometimes we get asked a very valid question: is my altimeter accurate? The answer is yes, it is as accurate as a pressure sensor altimeter can be. The sensors we use have a precision of 1 meter or less. However the true accuracy of an altimeter has to do with a lot more than how precise the sensors are.

You may notice that your Deep and Steep altimeter doesn’t always report the exact same altitude as another altimeter on the airplane. Let’s explore why this can happen.

Software Differences

Every digital altimeter is essentially a computer that takes pressure readings continuously to calculate an altitude above ground level (aka altitude AGL). The most direct way to perform this calculation is to save the pressure when you take off in the aircraft and then calculate a difference between that pressure and the current air pressure as you move through your skydive.

However there are other tricks that manufacturers will use to adjust the altitude based on your speed, if the altimeter thinks you are in a burble, etc… Because of this the altitudes shown can differ because of the software manipulating the altitude before it is shown to the user. The difference is generally less than 50 feet, but in extreme cases in freefall the altitudes can differ by as much as 200 feet.

Saved Pressure on Takeoff

Another way altimeters on the same airplane can display different readings is how the “ground” is calculated on takeoff. Because the air pressure changes throughout the day, each altimeter regardless of manufacturer will update the “ground” air pressure every few minutes.

Upon takeoff this air pressure value is saved as the ground reference for the skydive. Different altimeters may save the pressure slightly before takeoff, or while the airplane is accelerating down the runway. Because of this each altimeter, even from the same manufacturer, may record a “ground” pressure that is 20 or 40 feet different.

So Which Altimeter is “Correct”?

Unfortunately the answer is “none of them are correct”. How do we know? Because we make altimeters that also use GPS, and the GPS data is highly accurate and unaffected by burbles and other problems that affect pressure sensors. Through lots of testing with our GPS data and 3rd party data from high end GPS units (those found in aircraft) it is easy to see that pressure altitudes are at best a rough indication of your altitude above the ground. We tested all of the major brands of skydiving altimeters to confirm this is true of any altimeter on the market today.

None of the altimeters you see on the plane are telling you a true distance from the ground. They are all an approximation that changes with altitude, speed, burbles, air temperature, atmospheric disturbances (weather), etc… Pressure based altimeters can be close to the truth, within 20 or 30 feet, but they can also be off by many hundreds of feet. This is especially true at high altitudes.

Safely Transitioning to a New Altimeter

When you change altimeter models or manufacturers it is always a good idea to be conservative with your canopy flight, especially if you do any sort of “swooping” or aggressive canopy inputs close to the ground that dive the canopy and increase speed. It is possible that your new altimeter will report somewhere between 20 and 50 feet different than you old altimeter or audible, either higher or lower.

Always increase your setup altitudes slightly under canopy and play it safe. Use the same process of evaluation and sight picture that you used to learn your previous swoop altitude or turn from base to final altitude. After a couple of skydives you’ll have the confidence needed to trust your new equipment and know what altitude is correct for your canopy when you switch to a new altimeter.

The post Things to Know When Changing Altimeter Brands first appeared on Deep and Steep - Skydiving Altimeters.

Up to 4 connect devices can be saved for easy access. However only the altimeter can only maintain an active wireless connection to 1 device at a time. See the Auto Connect section below to learn how to configure the altimeter to automatically connect when it detects that it is ascending in the aircraft.

Add a New Connect Device

To add a new connect device, switch to the “Connect” screen and press the center button to open the menu. Select an empty device row (empty rows will display “-add device-“), and press the center button.

Ensure your peripheral device (such as the Engo HUD glasses or Soundlink audible) is powered on and ready to connect. From the menu select Search for the specific device you want to connect to. For instance select “Search HUD” to see a list of currently available HUD glasses.

After the search has completed, select the name of the device from the search list and press the center button. This will attempt to connect to the device. If the connection is successful this device is saved by name for easy connection on your next skydive.

From the Connect screen menu, up to 4 saved devices are listed by name. Select any device to open the device specific menu. This menu contains functionality for connect, disconnect, and remove a saved device.

Connect & Disconnect Functionality

Select “Connect” (or “Disconnect”) from the menu to force a manual connection or to disconnect the device. A disconnected device will remain saved for future use.

Remove a Saved Connect Device

Select “Remove” from the menu to remove the device from the saved devices list. This also disconnects the device if a connection was active.

Configure the Auto Connect Feature

From the main Connect menu, navigate to “Auto: ” and press the center button to cycle through available saved devices. The device name shown here is searched for during the aircraft ride and the altimeter will attempt to automatically connect to the device.

Ensure the HUD glasses or other connect device is powered on for the automatic connection.

After landing from the skydive the altimeter will disconnect from the peripheral device in order to save battery while on the ground.

The post Wireless Connectivity and Saved Devices first appeared on Deep and Steep - Skydiving Altimeters.

Suggested Minimum Experience

Insight/Stratos Placement for Connectivity

See the Wireless Connectivity section to learn how to connect to the HUD and save the device for future use.

Display Options

The HUD can display between 1 and 3 lines of information. While wearing the glasses, this data will appear to be projected a few feet out in front of the user’s right eye, and is centered slightly to the upper left of the field of vision. This keeps the information out of the way and easily ignored until the user wants to look at it, but is much faster and easier to view than turning to the side to look at a wrist mounted altimeter.

To configure each of the 3 lines, from the “Connect” screen press the center button to open the menu, then navigate to the saved HUD glasses from the list. Connect to the HUD glasses and 3 options will appear in the menu: Top:, Ctr:, Btm: (for the top line, center line, and bottom line respectively). Select one of these options and use the center button to cycle through the available data that can be shown on that line.

Each line can show any of the data fields available on the Insight freefall and canopy display screens. More information about each fields is found in the Altitude Display Configuration section.

Set the line to “None” and that line on the HUD will remain empty.

HUD Glasses Info

Lens Details
Lens Technology: High-definition Polycarbonate Category 3 lens.
Lens Structure: Single panoramic lens with vents
Standard Lens Depth: Shallow lens design to minimize weight and reduce fogging.
Lightweight and impact resistant, comparable to other high-performance lenses.

Power
Battery Battery Autonomy Time: Up to 12 hours
Charge Time: 3 hours
Charger: USB to magnetic pogo-pin cable

The post Heads Up Display (HUD) Connect first appeared on Deep and Steep - Skydiving Altimeters.

To set the magnetic declination, first switch to the GPS screen. Press the center button to open the menu, then move the cursor to the row called “M. Declination:”, and press the center button. The magnetic declination screen will open.

Tips:

• East is a positive declination
• West is a negative declination
• Without a declination, the ground track is reported in relation to true north
• The magnetic declination will be saved when the altimeter is turned off.
• Reset the declination to 0 if you want ground track to revert to true north directions.

Find your local magnetic declination and enter it prior to jumping for the day: 

https://www.magnetic-declination.com/

The post Magnetic Declination first appeared on Deep and Steep - Skydiving Altimeters.